Self–Service Account Management (SSAM)
Select one of the following account services:
Bronco ID
CUNY PortalAt BCC, your Bronco ID is used for your BCC Email, OSSES, Windows Login, PC Login, Network Login, Pharos Pay-for-Print, Wireless Network (WiFi), ePortfolio and BCC Calendar.
All BCC users are required to claim their Bronco ID as well as register a set of new challenge questions, before taking advantage of these new features.
Bronco ID Links
| Service | Description | Instructions |
|---|---|---|
| Claim Your Bronco ID | New Students, Faculty, Staff - Claim your Bronco Identity, register your challenge questions and set your password |
Download |
| Reset Forgotten Password | Use your challenge questions to reset your forgotten Bronco password (you must know your Bronco ID or CUNYfirst ID (EMPLID) and the answers to your Bronco challenge questions) |
Download |
| Change Password |
Change the password for your Bronco ID (you must know your Bronco ID or CUNYfirst ID (EMPLID) and your current Bronco password) |
Download |
CUNYfirst (Fully Integrated Resources and Services Tool) allows students to manage their academic careers and financial accounts in real time and from anywhere. It gives faculty additional tools to enhance their interaction with students. It is also designed to give staff access to powerful processes that connect with the finance, student administration and human resources functions necessary to operate the College.
CUNYfirst Links
| Service | Description | Instructions |
|---|---|---|
| Claim your CUNYfirst Account | New Students, Faculty, Staff - Claim your CUNYfirst Account, register your challenge questions and set your password |
Download |
| Reset Forgotten CUNYfirst Password | Use your challenge questions to reset your forgotten CUNYfirst password (you must know your CUNYfirst Username or CUNYfirst ID (EMPLID) and the answers to your CUNYfirst challenge questions) |
Download |
| Change Your CUNYfirst Password | Change the password for your CUNYfirst Account (you must know your CUNYfirst Username or CUNYfirst ID (EMPLID) and your current CUNYfirst password) |
The CUNY Portal is a gateway to all things CUNY: college websites, information about applying to CUNY, discounts at the eMall and events, campus directories, information about CUNY services and benefits, view/download the Chancellor's Report, etc. The CUNY portal makes it easier and faster to find what you need.
Through the CUNY Portal you can also access:
CUNY Portal Links
| Service | Description | Instructions |
|---|---|---|
| Register for a New CUNY Portal Account | Students, Faculty, Staff, Applicants, Alumni, Visitors or Continuing Ed - Register for a Citizen CUNY Portal. |
Download |
| | CUNY Portal Account & Password Reset | Reset your CUNY Portal password or have a new password emailed to your registered email address. |
Download |
Need Additional Assistance
If you are experiencing technical difficulties or if you have questions that require immediate assistance, please contact the Technology Service Desk (IT Service Desk) at:
| Location: | Roscoe Brown Student Center [BC], Room 308 |
| Phone: | 718.289.5970 (Students),
718.289.5969 (Faculty/Staff) |
| Email: | tsc@bcc.cuny.edu |
| Hours of Operation: | 8:00 am – 7:00 pm (Monday – Friday) |
